Return & Refund Policy
- All items in new condition are returnable within 30 days for exchange or refund.
- Credit card transactions will incur a 5% return processing fee.
- Customized ebikes (i.e. installation of adjustable stems, handlebars, other add-ons) will incur a 10% return processing fee.
- Returns must be in new condition, include original packaging and receipt, unless they are defective.
- If a bicycle has been ridden more than 10 miles from original odometer reading, ridden in the rain, scratched, etc., it is no longer new and does not qualify for return/exchange privileges.
Warranty Policy
We honor the warranties of all of our manufacturers. Please read your manufacturers warranty carefully before purchasing. Some manufacturers offer labor reimbursement, some do not.
