Return & Refund Policy
- All items in new condition are returnable within 30 days for exchange or refund.
- Credit card transactions will incur a 5% return processing fee.
- Customized ebikes (i.e. installation of adjustable stems, handlebars, other add-ons) will incur a 10% return processing fee.
- Returns must be in new condition, include original packaging and receipt, unless they are defective.
- If a bicycle has been ridden more than 10 miles from original odometer reading, ridden in the rain, scratched, etc., it is no longer new and does not qualify for return/exchange privileges.
Warranty Policy
We honor the warranties of all of our manufacturers. Warranty claims made within the manufacturer’s allotted time frame will not incur labor or shipping charges. Some manufacturers warranties do not cover labor expense, please read your manufacturers warranty carefully before purchasing.
